
State Farm® Insurance Agent Betsy Cruz Chavez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brita Whisler
July 23, 2025
"I am so excited to be leaving Betsy's office and State Farm all together. I had been a customer for years, and never had any issues, but when my car was totaled in an accident where I was not at fault, State Farm and this office repeatedly let me down. I would call this office for information on my claim, only to be transferred to their call centers where I would get differing responses based on whatever agent I spoke with. When I asked what it was the folks in the office could help with they told me "payment". On getting a new vehicle I gave them another chance, called for a quote and asked Anthony to email me a copy but I never received it. I have another laundry list of complaints about dealing with State Farm itself to them not being able to track down why my payments were short, to being stuck on the side of the road for hours multiple times waiting on a tow truck. But all in all, I'm grateful for the car accident showing their true lack of service and am now saving roughly $500 a year on insurance."
"Hi Brita, Thank you for taking the time to share your experience. I am truly sorry to hear about the difficulties you faced during such a challenging time. The claims team is separate from us and are the only ones able to make claim related decisions. However, we do strive to help provide reliable and clear support throughout the claims process. Please know that your feedback is taken very seriously. I will be reviewing the concerns you raised with our team to ensure we improve communication and service going forward. While I regret that we were unable to meet your needs, I appreciate your past loyalty and wish you the very best with your new insurance provider. If there is anything further I can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to me directly. Sincerely, Betsy"
Mayte Alvarado
July 18, 2025
"Gloria at State Farm was incredibly helpful with my money payments and transfers. She made the entire process easy, clear, and stress-free. Her professionalism and support made a real difference I'm grateful for her help and highly recommend State Farm because of service like hers."
"Thank you for highlighting Gloria’s exceptional service! I’m so glad she could make your payment and transfer process smooth and stress-free. Our team strives to provide professional and supportive assistance, and it’s wonderful to hear that it made a positive difference for you. We truly appreciate your recommendation and look forward to continuing to serve you."
Tae Hong
July 17, 2025
"The customer service is exceptional! I work in the property management industry and collaborate with numerous insurance companies, from obtaining quotes to claims recovery. Because of this experience, I have a solid understanding of the industry. When it came time to search for personal insurance for my family, your team really stood out among other providers. You are easy to work with, knowledgeable, and incredibly responsive. I knew I had found the right insurance agency for my needs. I highly recommend your services!"
"Thank you so much for your kind words and for taking the time to share your experience! As someone with extensive industry knowledge, your endorsement means a lot to us. We pride ourselves on being responsive, knowledgeable, and easy to work with, and we're thrilled to hear that we met your expectations. It's an honor to be your chosen insurance agency for your family's needs. Please don't hesitate to reach out if you ever need anything else!"
Bonnie Steever Catton
July 16, 2025
"Best pkg of insurance÷, with cheape= price."
"Thank you for your feedback! We’re pleased to offer insurance packages that provide great value at competitive prices. Your satisfaction is very important to us, and we look forward to continuing to meet your insurance needs."
Jazmin Sifuentes
July 16, 2025
"I just want to say i highly recommend!! I appreciate the communication this agency has. I usually work with Tammy and she always takes her time and answers any questions I might have, even when Tammy isn’t available the team is always ready to help. Thank you"
"We’re so grateful for your kind recommendation! Tammy and our entire team are committed to clear communication and providing timely assistance. It’s wonderful to hear that you feel supported even when Tammy isn’t available. Thank you for being a valued client!"
Allan M
July 16, 2025
"Tammy was incredibly helpful and assisted me in reviewing my policies and ensuring that all my questions were answered. I highly recommend Tammy for car renters and life insurance."
"Thank you for recognizing Tammy’s dedication and support! We’re glad she could assist you with your policies and answer all your questions. Your recommendation means a great deal to us, and we’re happy to provide you with excellent service for car, renters, and life insurance."
Jess Caddick
July 14, 2025
"I’ve been working with the team on my car and home insurance for over a year now and I can’t recommend them highly enough!"
"We truly appreciate your continued trust in our team over the past year. It’s wonderful to know that you’re satisfied with your car and home insurance. Your recommendation means a lot to us, and we’re always here to support you with any insurance needs you may have."
Luis Amaya
July 14, 2025
"State Farm tienes unos amables asistentes me proporcionaros un seguro de auto muy agradable y asido de mucha ayuda para mí ya que otras compañías ofrecen seguros muy exagerados..,🫰"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro equipo pudo brindarte un seguro de auto útil y accesible. En State Farm, nos esforzamos por ofrecer la mejor cobertura adaptada a tus necesidades, sin costos innecesarios. Agradecemos tu confianza y esperamos seguir atendiéndote con gusto."
Nate Hudson
July 12, 2025
"Tammy had helped me through the whole process of my Life insurance policy I couldn’t have asked for a better person to walk me through it."
"Hi Nate, Thank you so much for your kind words! We’re thrilled to hear Tammy was able to support you through your life insurance process. It means a lot to know you felt taken care of every step of the way. We’re always here if you have any future questions or needs!"
Marjorie
July 11, 2025
"Curtious ,polite ,Patient and workable with me straight forward about policy"
"Hi Marjorie, We truly appreciate your thoughtful review! It was our pleasure working with you and helping clarify your insurance policy options. We’re always just a call away whenever you need support or guidance."
Susan Rodriguez
July 11, 2025
"What an impressive service they provided me. High standard of professionalism and very knowledgeable. Thank you to both (Tammy and Betsy) for all your help with my mom insurance process."
"Thank you for taking the time to share such a wonderful review! We’re so glad both Tammy and I could meet your expectations with professionalism and care. It’s our mission to make insurance as smooth and helpful as possible. We look forward to serving you again in the future!"
Margarito Vasquez
July 1, 2025
"Tube la oportunidad de agarrar mi aseguranza. Anthony muy professional me explico com mucho detalle de mis coberturas. Y quede muy agradesido"
"Muchas gracias por tus palabras y por confiar en nosotros para ayudarte con tu seguro. Nos alegra saber que Anthony pudo explicarte todo con claridad y que quedaste satisfecho con la atención. Siempre estamos aquí para apoyarte y asegurarnos de que entiendas bien tus coberturas. ¡Gracias por elegirnos."
Fulina Tran
July 1, 2025
"Always communicative and the response time is great + reliable. I enjoy working with the team here - if I have any questions, they are more than happy to answer. Super friendly as well!"
"Thank you so much for your kind words! We're thrilled to hear that our team has been communicative, responsive, and friendly throughout your experience. Providing reliable support and clear answers to your insurance questions is our top priority. We look forward to continuing to work with you!"
Elizabeth
June 25, 2025
"Tammy at Betsy’s office is always making sure I understand my policies and answers all of my questions. I recommend all my family and friends for car and home insurance."
"Thank you for your wonderful feedback! We’re thrilled to hear that Tammy has been helpful in answering your questions. Your recommendations mean the world to us, and we look forward to serving you and your loved ones with all your insurance needs!"
Jamie Beua
June 13, 2025
"Tammy and her team are amazing! Highly recommend giving them a call for quote!"
"Thank you so much for your five star review. We are pleased that Tammy was able to get you a great Insurance quote. We strive to get everybody the best plan for their budget with the best protection for them."
Michael Collins
June 12, 2025
"Anthony was a huge help in getting a homeowner's insurance policy and migrating an existing auto policy. He patiently and carefully walked me through the whole process over the phone and I had my new policy document in-hand in no time. As a first time home-buyer operating under tight timelines, I really appreciate the care and attention I received in helping me minimize my stress. Will be looking to Anthony & team in the future for all of my insurance needs!"
"Thank you for your wonderful review! We're delighted to hear that Anthony was able to guide you smoothly through securing your homeowner's insurance and migrating your auto policy. His dedication and care truly make a difference. We appreciate your trust in our team, and we look forward to assisting you with all your future insurance needs!"
Mensur Nuru
June 6, 2025
"Yes Gloria and all state farm team answering my questions and all consent concerns and appreciated"
"Thank you so much for your kind words and feedback! We're thrilled to hear that Gloria and the rest of the State Farm team were able to address your questions and concerns. Providing excellent service and support is always our top priority, and we truly appreciate your recognition. If there's anything else we can assist you with in the future, please don’t hesitate to reach out!"
Jonna Nelson
May 18, 2025
"I worked with Anthony to set up our auto insurance and he was very helpful. He answered all of my questions and was very thorough. I would recommend him to anyone looking for insurance. He was very professional and had great communication."
"Thank you for your kind review! We're delighted to know that Anthony provided you with helpful, thorough, and professional service. Excellent communication and ensuring all your questions are answered are top priorities for our team. We appreciate your recommendation and are here for any future insurance needs."
Naweed bakhshi
May 9, 2025
"TAMMY has been outstanding—professional, responsive, and truly helpful. They made the process simple and stress-free, and I feel confident knowing I’m well-covered. Highly recommended!"
"We are so happy to read your positive review about Tammy. Thank you for your recommendation and for trusting us with your insurance coverage. "
Amanda A
May 8, 2025
"Tammy is great to work with very thankful to have her handle all our insurance policies!"
"Thank you for your wonderful review Amanda, we appreciate your feedback and business. "
Win Win
April 28, 2025
"Highly recommended! I saved so much money switching to Betsy. Very professional and on point."
"Thank you for your fantastic review! I’m thrilled to hear that you saved money by making the switch to us. Providing professional service while helping clients find the best value is what we aim for every day. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. Your recommendation means a lot to me!"
Ed A
April 28, 2025
"Betsy and her team are truly fabulous! They consistently find me the best rates and are incredibly responsive, answering my questions in a flash. Her personalized service is outstanding, and it's the very reason I chose Betsy and State Farm over impersonal, web-based insurance options."
"Thank you so much for your wonderful review! I'm delighted to hear that you appreciate the personalized service we strive to provide. My team and I are dedicated to finding the best rates for our clients, and it's always rewarding to know that our efforts make a difference. I’m grateful you chose us over the impersonal options out there, and I look forward to continuing to assist you with all your insurance needs. If you ever have more questions or need anything at all, just let us know!"
Arkadi Razoumovitch
April 28, 2025
"Betsy is amazing. She is professional, explains everything and makes it very clear even if you have no idea about anything regarding insurance, and gets you the best rates possible! Highly recommended!"
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It’s my goal to make the insurance process as clear and straightforward as possible, and I’m thrilled to hear that you found my approach helpful. Your recommendation means the world to me! If you ever have any more questions or need assistance in the future, please don't hesitate to reach out."
Han
April 28, 2025
"I had the pleasure of working with Betsy to get quotes for car insurance, and I was truly impressed by her exceptional service and attention to detail. Although I was already with another agency, Betsy went above and beyond to find me the best options available. I highly recommend her and her team to anyone looking for a knowledgeable and dedicated insurance agent."
"Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience while working with me to find car insurance options. It’s always my goal to provide exceptional service and to ensure that my clients feel well-informed and confident in their choices. I truly appreciate your trust in me, especially since you were already with another agency. Knowing that I could assist you in finding the best options available means a lot to me. Thank you for your recommendation! If you ever have any questions or need further assistance, please don’t hesitate to reach out. I'm here to help!"
Jennifer Vazquez - Martinez
April 26, 2025
"Tammy is an exceptional insurance agent who truly goes above and beyond. She’s knowledgeable, professional, and always takes the time to explain everything clearly. I feel confident and well taken care of with her handling my insurance needs. Highly recommend!”"
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Tammy. She truly is an invaluable member of our team, and we are proud to have her as our office manager."