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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Ramirez-Dardon

September 22, 2025

5  out of  5
rating by Jennifer Ramirez-Dardon
"Fast, easy and great deal! Saved me over 150 a month. Totally recommend."
We responded:
"Thank you so much for your wonderful review Jennifer. I’m glad we were able to save you money. Our goal is to make sure we find the best protection plan for your specific needs with all the discounts we can find. Don’t hesitate to reach out of you need anything else."
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Mel

September 18, 2025

5  out of  5
rating by Mel
"Such an easy process to get my home and car insurance. Tammy was very helpful and answered all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tammy made the insurance process easy and that you felt supported every step of the way. We appreciate your trust in us for your home and car insurance needs. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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mulugeta kassaye

September 12, 2025

5  out of  5
rating by mulugeta kassaye
"Great customer support and quick turnaround time with great savings. I worked with Tammy and she was fantastic"
We responded:
"Thank you so much, Mulugeta! We’re glad Tammy was able to provide you with excellent support and quick savings. We appreciate your trust in us, and remember we’re here to help with all your insurance needs, whether it’s auto, renters, life, or whatever matters most to you."
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Diana Lara

September 11, 2025

5  out of  5
rating by Diana Lara
"Excelente Servicio al Cliente, Anthony fue muy amable en asesorarme y explicarme cada uno los seguros que obtuve."
We responded:
"Muchas gracias, Diana! Nos alegra saber que Anthony le brindó un excelente servicio y le explicó cada póliza con claridad. Estamos aquí para ayudarle con todas sus necesidades de seguros auto, inquilinos, vida y proteger lo que sea más importante para usted."
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Pao

September 11, 2025

5  out of  5
rating by Pao
"Tammy helped me with my car insurance and made the whole process so easy. She explained everything clearly and was great to work with."
We responded:
"Thank you, Pao! We’re so glad Tammy made the process smooth and easy for you. Clear explanations and personalized service are always our priority. We’re here for all your insurance needs auto, renters, or life and whatever’s most important to you, we’ll protect. "
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August “Wai” Leota

September 10, 2025

5  out of  5
rating by August “Wai” Leota
"Thank you so much Tammy , your kindness and patience made my experience stress-free. I really appreciate you and your State Farm team."
We responded:
"Thank you, Wai! We’re so happy Tammy’s patience and care made your experience stress-free. We truly appreciate your kind words and are grateful to have you as part of our State Farm family. Know that we’re here to help with all your insurance needs"
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Michael

September 10, 2025

5  out of  5
rating by Michael
"Tammy was very helpful throughout the whole process. She made everything quick and easy to understand, explained things clearly, and was both friendly and knowledgeable. I really appreciated how smooth she made the experience for my car insurance!"
We responded:
"Thank you, Michael! We’re thrilled Tammy was able to guide you through the process with clarity and friendliness. Making insurance simple and stress-free is what we strive for every day. Our team is here for all your insurance needs—auto, renters, life—and committed to protecting what’s most important to you."
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Christian Morales

August 25, 2025

5  out of  5
rating by Christian Morales
"The whole process was super easy and ways to save even more were explained, they have saved me a good chunk of money. They made me feel cared about, very friendly as well."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our process easy and that we could help you save money while making you feel cared for. Providing friendly, attentive service is very important to us, and we're glad it showed. Please don't hesitate to reach out if you need any assistance with your life, vehicle, or general liability insurance in the future. We're here to help!"
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Noah Bartholomew

August 14, 2025

5  out of  5
rating by Noah Bartholomew
"When my fiancé and I started looking for new insurance, we were honestly a little frustrated. We had been paying way too much for years, and it felt like every company just wanted to sell us a policy without really listening to what we needed. Then we found Betsy Cruz Chavez State Farm Insurance, and everything changed. From the very first conversation, Betsy treated us like people—not just customers. She asked about our goals, our lifestyle, and even our future plans, so she could recommend coverage that actually made sense for us. She walked us through every option in a way that was easy to understand, and there was never any pressure—just genuine care and honesty. The results speak for themselves: we got full coverage for both my car and our RV, and we’re saving a huge amount compared to what we were paying before. More than that, we left feeling confident and protected, like we finally had an insurance partner we could trust for the long haul. Betsy and her team go above and beyond, and that kind of service is rare these days. If you’re tired of being just another policy number, I can’t recommend Betsy Cruz Chavez State Farm Insurance enough. She’s the real deal—knowledgeable, caring, and committed to getting you the best coverage for your life."
We responded:
"Noah, thank you so much for your thoughtful review. It truly means the world to me and my team to know that you felt heard, understood, and cared for throughout the process. Our goal has always been to build genuine relationships with our clients and make sure every recommendation is tailored to their needs—not just a one-size-fits-all policy. I’m so glad we could help you and your fiancée find coverage that gives you both peace of mind while saving money. We’re honored to be your trusted insurance partner and look forward to being here for you for many years to come! —Betsy Cruz"
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retroarg

August 11, 2025

5  out of  5
rating by retroarg
"Excellent service and always keeping me updated!"
We responded:
"Thank you so much for your five star review. We aim to provide the best customer service to all our customers with the best insurance plans."
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leslie Pineda

August 6, 2025

5  out of  5
rating by leslie Pineda
"Betsy and Tammy are the best. I've got everything insured with them and their customer service is professional and personable. They are the best in this area. Would highly recommend. I already have referred all my family and friends because of my great experience."
We responded:
"Thank you so much for your wonderful review! Tammy and I are thrilled to hear that you’ve had such a positive experience with us. Providing professional and personable service is very important to us, and it means the world to know that you trust us with your insurance needs. We truly appreciate your referrals to your family and friends—that’s the highest compliment we could receive. We look forward to continuing to serve you for years to come! Warmly, Betsy"
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lyndon pascua

July 31, 2025

5  out of  5
rating by lyndon pascua
"Im a postal carrier for Betsy and tammie for solid 6 years and they always want me to give in and go with state farm but the rates never matched up with my previous insurance. Now things change and tammie finally got me the best rates for my home and auto and im so happy I converted and become the state farm family!! Go see Betsy and tammie for sure they will try their best to get you the best rates thank you ladies!!!"
We responded:
"Thank you, Lyndon! We’ve truly appreciated your support over the past 6 years. It means a lot to us, and if you ever need help with your insurance in the future, we’re always here for you!"
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alan

July 30, 2025

5  out of  5
rating by alan
"I highly recommend Tammy and her office to anyone looking for excellent service and support with their insurance!"
We responded:
"Thank you, Alan! We’re so glad Tammy and the team could support your insurance needs. Your recommendation means the world — we’re always here to help with vehicle, renter’s, or any other coverage you may need!"
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Brita Whisler

July 23, 2025

1  out of  5
rating by Brita Whisler
"I am so excited to be leaving Betsy's office and State Farm all together. I had been a customer for years, and never had any issues, but when my car was totaled in an accident where I was not at fault, State Farm and this office repeatedly let me down. I would call this office for information on my claim, only to be transferred to their call centers where I would get differing responses based on whatever agent I spoke with. When I asked what it was the folks in the office could help with they told me "payment". On getting a new vehicle I gave them another chance, called for a quote and asked Anthony to email me a copy but I never received it. I have another laundry list of complaints about dealing with State Farm itself to them not being able to track down why my payments were short, to being stuck on the side of the road for hours multiple times waiting on a tow truck. But all in all, I'm grateful for the car accident showing their true lack of service and am now saving roughly $500 a year on insurance."
We responded:
"Hi Brita, Thank you for taking the time to share your experience. I am truly sorry to hear about the difficulties you faced during such a challenging time. The claims team is separate from us and are the only ones able to make claim related decisions. However, we do strive to help provide reliable and clear support throughout the claims process. Please know that your feedback is taken very seriously. I will be reviewing the concerns you raised with our team to ensure we improve communication and service going forward. While I regret that we were unable to meet your needs, I appreciate your past loyalty and wish you the very best with your new insurance provider. If there is anything further I can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to me directly. Sincerely, Betsy"
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Mayte Alvarado

July 18, 2025

5  out of  5
rating by Mayte Alvarado
"Gloria at State Farm was incredibly helpful with my money payments and transfers. She made the entire process easy, clear, and stress-free. Her professionalism and support made a real difference I'm grateful for her help and highly recommend State Farm because of service like hers."
We responded:
"Thank you for highlighting Gloria’s exceptional service! I’m so glad she could make your payment and transfer process smooth and stress-free. Our team strives to provide professional and supportive assistance, and it’s wonderful to hear that it made a positive difference for you. We truly appreciate your recommendation and look forward to continuing to serve you."
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Tae Hong

July 17, 2025

5  out of  5
rating by Tae Hong
"The customer service is exceptional! I work in the property management industry and collaborate with numerous insurance companies, from obtaining quotes to claims recovery. Because of this experience, I have a solid understanding of the industry. When it came time to search for personal insurance for my family, your team really stood out among other providers. You are easy to work with, knowledgeable, and incredibly responsive. I knew I had found the right insurance agency for my needs. I highly recommend your services!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! As someone with extensive industry knowledge, your endorsement means a lot to us. We pride ourselves on being responsive, knowledgeable, and easy to work with, and we're thrilled to hear that we met your expectations. It's an honor to be your chosen insurance agency for your family's needs. Please don't hesitate to reach out if you ever need anything else!"
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Bonnie Steever Catton

July 16, 2025

5  out of  5
rating by Bonnie Steever Catton
"Best pkg of insurance÷, with cheape= price."
We responded:
"Thank you for your feedback! We’re pleased to offer insurance packages that provide great value at competitive prices. Your satisfaction is very important to us, and we look forward to continuing to meet your insurance needs."
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Jazmin Sifuentes

July 16, 2025

5  out of  5
rating by Jazmin Sifuentes
"I just want to say i highly recommend!! I appreciate the communication this agency has. I usually work with Tammy and she always takes her time and answers any questions I might have, even when Tammy isn’t available the team is always ready to help. Thank you"
We responded:
"We’re so grateful for your kind recommendation! Tammy and our entire team are committed to clear communication and providing timely assistance. It’s wonderful to hear that you feel supported even when Tammy isn’t available. Thank you for being a valued client!"
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Allan M

July 16, 2025

5  out of  5
rating by Allan M
"Tammy was incredibly helpful and assisted me in reviewing my policies and ensuring that all my questions were answered. I highly recommend Tammy for car renters and life insurance."
We responded:
"Thank you for recognizing Tammy’s dedication and support! We’re glad she could assist you with your policies and answer all your questions. Your recommendation means a great deal to us, and we’re happy to provide you with excellent service for car, renters, and life insurance."
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Jess Caddick

July 14, 2025

5  out of  5
rating by Jess Caddick
"I’ve been working with the team on my car and home insurance for over a year now and I can’t recommend them highly enough!"
We responded:
"We truly appreciate your continued trust in our team over the past year. It’s wonderful to know that you’re satisfied with your car and home insurance. Your recommendation means a lot to us, and we’re always here to support you with any insurance needs you may have."
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Luis Amaya

July 14, 2025

5  out of  5
rating by Luis Amaya
"State Farm tienes unos amables asistentes me proporcionaros un seguro de auto muy agradable y asido de mucha ayuda para mí ya que otras compañías ofrecen seguros muy exagerados..,🫰"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro equipo pudo brindarte un seguro de auto útil y accesible. En State Farm, nos esforzamos por ofrecer la mejor cobertura adaptada a tus necesidades, sin costos innecesarios. Agradecemos tu confianza y esperamos seguir atendiéndote con gusto."
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Nate Hudson

July 12, 2025

5  out of  5
rating by Nate Hudson
"Tammy had helped me through the whole process of my Life insurance policy I couldn’t have asked for a better person to walk me through it."
We responded:
"Hi Nate, Thank you so much for your kind words! We’re thrilled to hear Tammy was able to support you through your life insurance process. It means a lot to know you felt taken care of every step of the way. We’re always here if you have any future questions or needs!"
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Marjorie

July 11, 2025

5  out of  5
rating by Marjorie
"Curtious ,polite ,Patient and workable with me straight forward about policy"
We responded:
"Hi Marjorie, We truly appreciate your thoughtful review! It was our pleasure working with you and helping clarify your insurance policy options. We’re always just a call away whenever you need support or guidance."
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Susan Rodriguez

July 11, 2025

5  out of  5
rating by Susan Rodriguez
"What an impressive service they provided me. High standard of professionalism and very knowledgeable. Thank you to both (Tammy and Betsy) for all your help with my mom insurance process."
We responded:
"Thank you for taking the time to share such a wonderful review! We’re so glad both Tammy and I could meet your expectations with professionalism and care. It’s our mission to make insurance as smooth and helpful as possible. We look forward to serving you again in the future!"
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Margarito Vasquez

July 1, 2025

5  out of  5
rating by Margarito Vasquez
"Tube la oportunidad de agarrar mi aseguranza. Anthony muy professional me explico com mucho detalle de mis coberturas. Y quede muy agradesido"
We responded:
"Muchas gracias por tus palabras y por confiar en nosotros para ayudarte con tu seguro. Nos alegra saber que Anthony pudo explicarte todo con claridad y que quedaste satisfecho con la atención. Siempre estamos aquí para apoyarte y asegurarnos de que entiendas bien tus coberturas. ¡Gracias por elegirnos."